patrick.w14
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Fake discount on filament??

Jan 09, 2019 6:45 pm

Hi,

I bought a MK3 in October and now I want to rebuy the prusa orange petg filament (22,99 €) with the promised 5% discount. I live in Germany.

If I do not log in, the 1kg filament costs 22,99 €, that's 19 € w/o VAT + 21% czech VAT. So, if I reduce that price with 5%, it would be 21,84 €. Thats's what I want to pay.

But now, if I log in and look at the price, it's 23,36 € (yesterday it was 23,43 € ???) reduced to 22,19 € (22,26€ yesterday).

So, Prusa, WTF is going on here?! Why don't I get the discount on the regular price?
Last edited by patrick.w14 on Jan 10, 2019 12:45 pm, edited 1 time in total.

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bobstro
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Re: Fake discount on filament??

Jan 09, 2019 7:57 pm

patrick.w14 wrote:
Jan 09, 2019 6:45 pm
[...] If I do not log in, the 1kg filament costs 22,99 €, that's 19 € w/o VAT + 21% czech VAT. So, if I reduce that price with 5%, it would be 21,84 €. Thats's what I want to pay.
It varies by locale, but discounts are typically applied to the merchandise sale price, not any applicable taxes. They may be required to tax the pre-discount amount.
My notes and disclaimers on 3D printing and miscellaneous other tech projects
He is intelligent, but not experienced. His pattern indicates two dimensional thinking. -- Spock in Star Trek: The Wrath of Khan

patrick.w14
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Re: Fake discount on filament??

Jan 10, 2019 1:36 pm

I will contact Prusa's customer care center per e-mail and ask about the intransparent pricing. As an EU citizen it's my right to know about how the discount is applied.

rob.l6
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Re: Fake discount on filament??

Jan 10, 2019 1:47 pm

Hope you aren't living in the UK then :lol:

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PJR
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Re: Fake discount on filament??

Jan 10, 2019 2:12 pm

Humm. Prusament Orange PETG.

For me, not logging in shows a price of €29.99 (inc VAT) and when logged in 28.49 (inc VAT) with a 5% discount displayed on the page.

No idea why it is so cheap for you :(

Peter
Please note: I do not have any affiliation with Prusa Research. Any advices given are offered in good faith. It is your responsibility to ensure that by following my advice you do not suffer or cause injury, damage or loss.

jbinfl
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Re: Fake discount on filament??

Jan 10, 2019 2:58 pm

PJR:

I think it is regular PETG not Prusament. The Prusament PETG is more expensive than regular PETG. I just bought a roll of regular PETG and the price was 21.93 and with discount 20.89. Mathematically it works out to .95% of the original price. edited to correct my math after login and 2X check.

It was months ago, but someone else brought this up and i thought it had something to do with the website application of the discount to the price or something IIRC. it was a while ago, and good luck finding that post, but no nefarious activity was intended and there was a reason which was going to be corrected...

OP: I am sure Prusa is not running a scam to screw people on the discount.... (...fractions of a penny from the classic movie Office Space style :D :D ) bottom line, it is a very small difference and the price is what it is logged in and applied when you purchase.

patrick.w14
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Re: Fake discount on filament??

Jan 10, 2019 4:51 pm

I know, it is not much money we are talking about, but I am German and all things have to be 100% correct. :lol:
Last edited by patrick.w14 on Jan 10, 2019 5:13 pm, edited 1 time in total.

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bobstro
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Re: Fake discount on filament??

Jan 10, 2019 5:06 pm

FWIW, I see the 10% discount applied (for assembled printer purchase) correctly when pricing in US$ without VAT.
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He is intelligent, but not experienced. His pattern indicates two dimensional thinking. -- Spock in Star Trek: The Wrath of Khan

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PJR
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Re: Fake discount on filament??

Jan 10, 2019 8:26 pm

jbinfl wrote:
Jan 10, 2019 2:58 pm
PJR:

I think it is regular PETG not Prusament. The Prusament PETG is more expensive than regular PETG.
Thanks for the correction. Yes, it does look incorrect, but I also checked some others and they are OK.

However (separate subject), I wonder whether PR may be exceeding the "Distance selling EU VAT thresholds" in some EU countries, when they should register for VAT and charge the local rate.

Peter
Please note: I do not have any affiliation with Prusa Research. Any advices given are offered in good faith. It is your responsibility to ensure that by following my advice you do not suffer or cause injury, damage or loss.

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CybrSage
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Re: Fake discount on filament??

Jan 10, 2019 10:53 pm

Gotta love VAT - a tariff paid by the consumer instead of the shipper.

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